Return & Exchange Policy
Thank you for shopping with Ugly Roses. We want you to be satisfied with your uglyroses.com purchases. We will gladly accept merchandise returns provided:
- Product is returned within 30 calendar days from the date you received it.
- Product is in it's original packaging, unopened.
After your return has been accepted, Ugly Roses will initiate a refund to your original method of payment. Please allow 3-5 business days for refunds to appear.
Ugly Roses does not currently offer exchanges.
For items being returned, customers are responsible for shipping costs.
We understand that errors happen. In the case of an error with your order, please email us at firstname.lastname@example.org.